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Social Networks as a Pre-Employment Screening Tool

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The vast number of individuals participating in social networking has surpassed the hundred million mark. The appeal of these sites, such as MySpace.com, Facebook.com and others, is the availability of searchable profile data they contain, such as past employment, affiliations, schools, hobbies, interests, pictures, and personal web log entries.<!–more–>

A growing number of employers are searching social networking sites as part of their pre-employment screening process. According to a CareerBuilder.com 2006 survey of over 1,000 hiring managers, 12% used social networking sites to verify information about a job candidate. While many managers found these sites useful in confirming a hiring decision, 63% reported not hiring a candidate based on what they found.

The implication is a hotly debated issue among hiring managers, especially when it comes to information found on these personal sites not posted there by the candidate. Examples being: comments posted from teens venting their frustration about a parent or from a disgruntled co-worker with an ax to grind. Although there is no body of case law concerning the regulations and use of content from social networking sites, when placed in the context of FCRA compliance, hiring managers are required to use reliable and verifiable methods and data sources. Because content on social network sites is public, many hiring managers argue that these sites fall within the guidelines, especially when the site is created and managed by the applicant. The argument becomes critical when it comes to protecting an organization from negligent hiring suits. Due diligence requirements almost make it impossible to ignore information found on a job applicants’ social network site. The question becomes, should that information be accessed at all?

In the upcoming years, the debate over the uses of social networking sites in pre-employment screening will define if they have a place in the hiring process. The critical issue for many organizations now is how to use data found on social sites. Key findings from the CareerBuilder.com survey offered these tips in evaluating a candidate based on their social network site:

1. Does the candidate’s background/profile information support the professional qualifications submitted with the application/resume?
2. Is the candidate well rounded? Shows a wide range of interest?
3. Do the candidate’s posts demonstrate great communications skills?
4. Does the candidate’s site convey a professional image?
5. Does the candidate’s personality fit the organization?
6. Have others posted recommendations and positive appraisal of the candidate?

Warning signs include the following:

1. Is the candidate linked to criminal behavior?
2. Has the candidate posted negative comments about previous employers or co-workers?
3. Has the candidate posted information about drug and/or alcohol use?
4. Has the candidate posted confidential information from a previous employer?

Ultimately, searching social network sites as part of a screening process should just be one of the many tools an organizations uses. As with simple background checks, you will find that not all relevant information is accessible. It remains to be seen if social networking sites will garner enough support to become viable tools in the pre-employment screening industry.

This was posted by Todd Moss on September 24, 2007
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One Response to “Social Networks as a Pre-Employment Screening Tool”

  1. Crimcheck Says:

    You have valid concerns but I did not moderate your comments out of some deep need to control you. I just hate spammers as much as anybody.

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